Privacy Policy

Introduction

Welcome to https://4-wheel-parts-mcallen-texas.rgv4x4shop.com (referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data when you interact with our online presence, including our website, applications, services, and products. By using our platform, you consent to the practices described herein.

Scope

This policy covers all aspects of our digital offerings, encompassing:

Our official website at https://4-wheel-parts-mcallen-texas.rgv4x4shop.com.
Any mobile applications or services associated with our brand.
Online interactions through various channels linked to this Privacy Policy.
Data collection and usage for all products and services we offer.

Please note that this policy does not extend to third-party platforms, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices when:

You utilize our applications and services as an authorized user.
You visit our website or any linked pages.
We communicate with you via emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account numbers or other financial data if you choose to store them with us.
Purchase Information: Product order history, quantities, and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device when you access our apps.
Location Data: Geolocation information provided by your browser or device settings.
Feedback: Reviews, ratings, and comments left on our platform.
Social Media Information: If you connect your social media accounts to our services, we may collect data from those platforms (with your permission).
Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various methods: user input forms, order processes, browser interactions, and automated tracking technologies. Additionally, third-party service providers may share Personal Data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience and provide valuable insights into our users’ preferences. Cookies are small text files stored on your device by our website:

Strictly Necessary: These cookies ensure basic functionality, such as remembering your login details or maintaining your shopping cart during browsing sessions.
Preference: Used to remember your settings, language choices, and custom preferences.
Analytics: Track site usage and user behavior to improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain Personal Data for various periods, depending on its purpose:

Financial and transaction data is retained for legal and tax requirements, usually up to 7 years.
Purchase history may be kept indefinitely to personalize future shopping experiences.
Other types of Personal Data are deleted or anonymized once the purpose for which they were collected has been fulfilled.

Security Measures

We prioritize data security and implement robust measures to protect your information:

Encryption: Secure communication channels ensure that data transmitted between your device and our servers is encrypted.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards to process payments and other sensitive transactions.
Regular Audits: Our security protocols are regularly reviewed and updated to address emerging threats.

Children’s Privacy

We do not intentionally collect or store Personal Data from children under the age of 18. If you believe we have collected such data in error, please contact us using the details provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and review the Personal Data we hold about you.
Rectification: The ability to request corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Under certain circumstances, you can ask us to delete your personal information from our systems.
Restriction: Limiting the use of your Personal Data for specific purposes.
Portability: Receiving a copy of your data in a structured format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
Appeals/Complaints: Filing appeals or complaints with our privacy team regarding data handling practices.

To exercise any of these rights, please reach out to our dedicated privacy team via the contact details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or to exercise your rights under this policy, please contact us:

Email: contact@4-wheel-parts-mcallen-texas.rgv4x4shop.com
Postal Address: [Provide the physical address of your privacy team]